Customer Care

Privacy Policy

Your trust matters to us. This policy explains what information we collect to deliver your gifts and how we keep it private and secure.

Information We Collect

We collect only what we need to fulfil your order: your name, contact details, delivery address, receiver information and order history.

How We Use It

Your details are used to process orders, arrange delivery, contact you about your order and provide customer support. We never sell your data.

Sensitive Data

We never ask for or store PINs, CVV numbers, passwords, bank login details or OTPs. Payments are processed securely by our payment provider.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting our support team.